Terms & Conditions
HeLa® Harley Elite Academy Limited — Website Terms, Training Terms, Refund & Reschedule Policy
Disclaimer
The terms below outline the basis on which HeLa Harley Elite Academy, operated by Harley Elite Academy Limited (Company No. 15642750), provides CPD-accredited aesthetic training courses, both online and in-clinic.
By booking a course with us or by using our website, you agree to these Terms & Conditions. Please read them carefully before enrolling.
1. General Terms
By accessing or using our website and services, you agree to be legally bound by these Terms & Conditions. If you do not agree, you must not use the site or register for training with HeLa Harley Elite Academy.
2. Intellectual Property
All content on this website, including text, graphics, logos, videos, course materials and digital resources, is the property of HeLa Harley Elite Academy and is protected by copyright and intellectual property law.
No reproduction, distribution, adaptation or reuse is permitted without prior written consent.
3. Termination of Access
We reserve the right to suspend or terminate any user’s access to our website or training, without prior notice, if we believe these Terms & Conditions have been violated.
4. External Links
Our website may contain links to third-party websites. HeLa Harley Elite Academy has no control over, and assumes no responsibility for, the content, privacy policies, or practices of third-party websites.
We encourage all visitors to review the terms and privacy policies of any third-party site they visit.
5. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
6. Changes to Terms
HeLa Harley Elite Academy may update these Terms & Conditions from time to time. Continued use of our website and services after such updates indicates your acceptance of the revised terms.
7. Refund & Reschedule Policy
7.1 Refunds
- Customers may request a full refund within 14 days of payment if the course has not yet been attended.
- Once a course has been attended, whether online or in-clinic, refunds cannot be granted.
- Course deposits are non-refundable, as they secure trainer time, clinical space and model preparation.
7.2 Rescheduling
- Customers may request to reschedule their training date once, provided that at least 30 days’ written notice is given.
- Any rescheduling request is subject to trainer and venue availability.
7.3 Cancellations by HeLa Harley Elite Academy
- If a course must be cancelled due to unforeseen circumstances, including illness, force majeure, or venue issues, an alternative training date will be offered.
- We are not responsible for travel or accommodation costs incurred by delegates.
7.4 Conduct
We reserve the right to withdraw delegates who are disruptive, defamatory, or who otherwise impede the learning environment.
Contact Us
For any questions about these Terms & Conditions, please contact Harley Elite Academy – HeLa® using the details below.
